Tire Barn Warehouse

02/11/25 by William Gresham

I am very disappointed to post this after I thought I could trust Tire Barn to stay true to their word, but here it goes anyway. On 9/24/24 Tire Barn replaced all 4 tires on my wife's car. After arriving home I looked at her wheels and noticed scratches in perfect circles around each rim. I quickly called tire Barn to inform them and was told to come by to show the manager. After bringing it by tire Barn and told that it was indeed their fault as well as explaining how their machine caused it, I was told to await a call on how they would be handling the situation. Once I heard back a couple days later, I was told that I would be receiving a full refund for the work completed that day(totaling 1,039.87). I happily accepted that as recourse for what happened and was told they would need to get it approved by higher management and would see the refund 7-10 business days after that. Several days later I was told it was approved and waited my 7-10 business days. Those days came and went...and went. I called on two separate other occasions after waiting very patiently for this refund and was told each time by the store manager (Levi?) that he was so sorry it still was not resolved and would reach out to his boss to get it resolved and call back. This never happened and every time I called, I would need to re explain the situation and met with the same apologies. I just don't care to be nice about it anymore. Give me my money back like I was promised. Invoice #441417 Guest id 1118164223....Read More

02/10/25 by Ethan Spade

They put the wrong size mismatched tires on an all-wheel-drive vehicle, causing a grinding and the all-wheel-drive system to overheat, which essentially left me stranded.